Craft industry-leading offers with the market's most agile SaaS Customer Engagement & Billing platform
In a crowded market, we must offer innovative solutions, be highly responsive to seize market opportunities, at minimise service costs due to margin pressure. triPica billing and CRM platform is a solution that meets these criterias. Unlike most solutions on the market, triPica adapts to your specific requirements instead of imposing a standard operating model. In triPica, we found a partner that consistently finds solutions.
Antoine d'Ornellas
Director of the Retail Market - Primeo Energie
Reinvent your business model, disrupt the market and transform the customer’s experience with triPica.
triPica delivers a comprehensive Customer Engagement and Billing platform for energy, gas, water, waste-water, and injection-to-grid services. Built with exceptional customer experience in mind, it provides everything utility retailers and their customers need in a single, real-time, AI-powered platform - a true end-to-end solution in a box for utilities. triPica AI CRM Assistant is particularly well received, demonstrating how AI can revolutionize customer support by offering insights on the next best action for agents
Discover how Yenka, energy supplier in France, streamlined its operations and boosted customer satisfaction by replacing two legacy systems with triPica in just 6 months.
With triPica, energy retailers can monetize energy flexibility and provide real-time consumption transparency to their customers, actively engaging them as prosumers. Our platform, most flexible on the market, combines dynamic pricing offers with bi-directional grid communication, integrating renewables onto the energy mix from virtual batteries, home solar, V2G, collective self-consumption and more. As a result, triPica enables retailers to drive off-peak energy use and faster renewables adoption, all while cutting energy costs for their customers.
triPica is proud to be billing and CRM platform for The Mobility House, supplier of Europe’s first commercial Vehicle-to-Grid service.
Boost loyalty with personalised promotions created in just three clicks, degressive tariffs, and real-time, multi-channel communication. Impress your customers with full transparency on their energy consumption and mix, while offering tailored pricing and services that meet their exact needs. Thanks to our AI CRM Assistant, deliver exceptional customer experiences in every interaction and turn your customers into your loudest promoters.
See how Swiss energy provider Primeo Energie chose innovation over legacy to enter the French market, ready to confidently adapt to future trends.
As disruptive forces are transforming the utilities industry, opportunities abound, but uncertainty looms. Customers demand dynamic, transparent services to lower their costs and take control of their energy use. To meet these demands, energy retailers need flexible billing and CRM platform that aligns with their unique strategies.
triPica, the most agile and adaptable CRM and billing solution on the market, empowers retailers to thrive in this evolving landscape. Fully customisable to any retailer’s unique needs, triPica empowers retailers to launch innovative products faster than they thought possible, while integrating seamlessly within any IT ecosystem.
triPica enables energy providers to migrate from outdated billing platforms and legacy CRM and ERP systems to a modern, digital solution, eliminating the need for costly IT upgrades. With proven success record migrating from platforms like SAP IS-U, Powercloud, CSN, and UMAX, we've seamlessly transitioned customers to our platform, delivering a smooth and hassle-free experience.
A German utility supplier, enercity, migrated its energy and water operations from an outdated SAP ISU and has seen its business expand since by adding solar panels and charging stations to their offer.
Launched Europe’s first Vehicle-to-Grid (V2G) energy service for private customers in France.
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Speed-launched new telco offer using fully digital distributioin channels with eSIM, boosting NPS
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Launched an innovative offer for eco-conscious customers in just 5 months, cost-efficiently
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Migrated its Customer engagement and Billing operations from SAP to drive innovation and growth
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Entered the French B2C market in record time and excells with loyalty-driven renewable energy & rewards
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Acquired new customers with a cost-effective digital offer
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Migrated from 2 ERP legacies to one fully optimised modern solution transoforming its operations
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Migrated from Power Cloud to drive growth by launching market-leading product offers faster
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Expanded its product portfolio in the energy sector, with record launch in just 3 months
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Digital attacker that excels in sustainable energy, and customer transparency and engagement
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